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Whether in a planned coaching session or just an impromptu moment, you can open the door to valuable learning by doing these 3 things in a conversation.
That’s why every leader at your organization needs to be able to coach, give feedback, and ignite better conversations every day. Without effective communication, employee performance, employee engagement, talent retention, and business execution are at risk.
Coaching skills training can boost every leader’s confidence and competence at giving feedback and holding candid conversations.
Employees at all levels of the organization
8-hour intensive, over one week
Live instructor-led
1:4 coach-to-participant ratio
Imagine a workforce with the courage and skill to grapple with difficult issues, unlock collaboration, and create a liberating space for discovery and action — in real time, while doing real work.
It’s possible. By working in small groups led by a dedicated mentor, participants at this coaching skills training learn to hold more effective and constructive conversations with their teams through a simple, practical, scalable coaching model.
Our Better Conversations Every Day™ program is a simple, evidence-based, and practical one-day experience to build coaching skills. This program applies a simple and practical approach to teaching a set of complex skills. We focus on 4 core behaviors applied to real workplace challenges to build the trust, psychological safety, collaboration, resilience, and emotional intelligence needed to thrive, particularly when leading teams in today’s hybrid work environment.
As a result of participating in this coaching skills training program, participants will be able to:
The skills taught in our Better Conversations Every Day™ coach skills training program for leaders go far beyond simple conversations. They enable leaders to meet a variety of challenges, both inside and outside the workplace:
Our approach is culture change, not manager training.
Our Better Conversations Every Day™ coaching skills training program is a simple, evidence-based, and practical one-day experience. Participants learn core behaviors and practice the types of candid conversations that build stronger relationships through trust, fuel collaboration, and enable better business outcomes.
This scalable coaching skills program helps create a common mindset, skillset, and leadership language at your organization and builds a culture of feedback. It equips your people with the expertise, tools, and motivation to break down silos and bring your business strategy to life.
The foundation of our suite of conversational skills solutions, this proven coaching skills training content can be licensed or delivered in different modalities for different levels of impact.
| Location | Tuition |
|---|---|
| Online - Global | $1,350 USD |
Scale-up options are available for organizations wishing to build a culture of feedback through a coaching skills program and equipping their people to hold better conversations. We can work with you to customize or license this program. Explore additional partnership options available and contact us for more details.
| Date | Location | Tuition |
|---|---|---|
| 14 Apr – 16 Apr 2025 | Live Online | $1,350 USD |
| 06 May – 08 May 2025 | Live Online | $1,350 USD |
| 25 Jun – 27 Jun 2025 | Live Online | $1,350 USD |
| 14 Jul – 16 Jul 2025 | Live Online | $1,350 USD |
| 11 Aug – 13 Aug 2025 | Live Online | $1,350 USD |
| 15 Sep – 17 Sep 2025 | Live Online | $1,350 USD |
| 06 Oct – 08 Oct 2025 | Live Online | $1,350 USD |
| 03 Nov – 05 Nov 2025 | Live Online | $1,350 USD |
| 08 Dec – 10 Dec 2025 | Live Online | $1,350 USD |
Strengthen the fabric of your organization by building listening, communication, and coaching skills at scale. Our Better Conversations Every Day™ coaching skills training program will foster a feedback culture and improve outcomes by moving people to action and accountability. The content is available in different modalities to meet your needs, or can be licensed for reuse with your clients or at your organization:
Find a Program: Take this program live online, delivered by our partners.
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License This Content: Let us train your team, who can then facilitate this program for you.
Contact us to inquire >
Custom Delivery: Have our experts deliver this training to your team.
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Our Better Conversations Every Day™ suite of coaching skills training solutions will help you build and scale coaching skills and a feedback culture, laying a strong foundation for addressing any organizational change or leadership development initiative.
At CCL, we measure success by lives touched and impact made. That’s why the organizations we work with and the leaders we transform consistently tell us the same thing: their experience with us is a game-changer. Our Better Conversations Every Day™ coaching skills program has made a significant impact on many individual leaders’ listening, coaching, and communication skills, and has helped many organizations to build and scale a feedback culture.
But don’t just take our word for it — take theirs.
“Such an amazing coaching program that helps participants build the fundamentals. Experienced facilitators and coaches provide a wonderful learning experience that is both fun and educational. I highly recommend this course for HR professionals and business leaders.”
Heather Amaral
Sr. HR Business Partner
Blue Origin
“This course will change the way you think about showing up for your colleagues, direct reports, and team. We’re often moving so fast we forget it’s a gift to be a listener — for yourself and the person talking. Improving that one practice has the potential to change the world and certainly your organization and team culture!”
Leigh Ann Hall
Managing Director
Share Our Strength
“Organizations that build coaching cultures are those that invest in their people first and will exceed their competition. Big supporter of CCL’s Better Conversations Every Day program!”
Kerri Kellan
Sr. Director of Talent Development
Southern New Hampshire University
“[The training] provided some tools and techniques in helping the coach to engage and allow a more productive engagement with the coachee. It is particularly useful as the roleplay reinforces what was taught.”
Program Participant
Wholesale Markets & Platforms
What our clients say about the Better Conversations Every Day™ program:
Discover more about what you’ll learn in this program that develops coaching skills for leaders.
Use this email template to share how Better Conversations Every Day™ can help build better conversations for your organization.
Our experts are here to help. Let’s talk about how equipping your team to hold better conversations with our coaching skills training program can drive business results for your organization.
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Whether in a planned coaching session or just an impromptu moment, you can open the door to valuable learning by doing these 3 things in a conversation.
Are you comfortable coaching others? Learn 6 principles of leadership coaching, applicable for both external executive coaches or leader-coaches within an organization.
Leaders are often held accountable for developing others, but may not know how to do it well. Coaching others is a key skill for leaders. Strengthen these 4 skills, and you’ll coach people more effectively.
An organization’s culture shows through in the conversations. Improving the quality of conversations can create cascading culture change and better business outcomes.
You don’t have to be a coach to use these 6 active listening techniques. Go beyond active listening and truly listen to understand, turning a casual chat into a coaching conversation.
Today, as teams collaborate remotely, conversations are the foundation for managers to build trust, engagement, and inclusion. Watch this webinar to learn how to create an organization-wide coaching culture.
Many organizations expect leaders to provide on-the-job coaching and hold them accountable for developing others. Being able to give effective feedback and coach direct reports is a vital tool for developing talent and meeting performance goals. Leaders with coaching skills training are able to hold candid coaching conversations that create psychological safety, build shared understanding, and promote follow-through that creates growth and leads to meaningful change. Honing your coaching skills gives you the necessary tools to build relationships, break down silos, sustain performance, and promote better business outcomes. Coaching skills are also important because they help build trust, collaboration, emotional intelligence, and resilience within your organization.
A coaching skills training program will help build your coaching skills and increase your comfort with delivering feedback. When many people at an organization use coaching practices in their everyday interactions, it helps to create a common mindset, skillset, and leadership language, shaping a productive culture of feedback.
A culture of feedback improves not only the way employees interact with each other, but also the interactions they have with customers and potential clients. It yields more productive dialogue, shared understanding, and robust solutions by creating an environment where people feel free to uncover unspoken reservations, explore assumptions, and stress-test ideas. Quite simply, better culture starts with better conversations.
Building a culture of feedback involves much more than providing different types of coaching in the workplace. A feedback culture focuses on creating an environment of candor and psychological safety by shifting unwritten rules, values, norms, behaviors, and practices to spread a coaching mindset and coaching skills and practices throughout the organization. That way, a culture of coaching becomes infused throughout a company and its identity.
More questions? Our experts are here to help. Let’s have a conversation!
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